Version 0.1 (pre-board-ratification) · Last updated: 2026-05-27
v0.1 — pre-board-ratification. Substantive commitments below will not weaken between v0.1 and v1.0 of this page; ratification by the advisory board is procedural. Once v1.0 is ratified, this language becomes contractually binding via the regulator-tier customer agreement and via Bill of Rights Article VIII. The canonical source is the markdown file at FTP/_shared/regulator-facing/precommitment.md in the public repository; this page is rendered from it.
Holistic Quality publicly commits the following:
When Holistic Quality's annual recurring enterprise revenue reaches $500,000 USD, sustained for 4 consecutive quarters, regulator-tier pricing flips to $0 USD for the first 10 qualifying agencies (the "initial cohort").
The flip happens with 6 months advance notice to all active regulator-tier customers. During the notice period, regulator-tier pricing continues at the published rate; after the notice expires, the initial cohort moves to free.
Expansion beyond the initial 10 agencies to 20 agencies (~$750K ARR sustained threshold) or 40+ agencies (~$1.2M+ ARR sustained threshold) is at advisory-board discretion as enterprise revenue grows further. Expansion is a stretch goal, not a separate binding trigger.
Once triggered, the free regulator tier is permanent for the initial cohort. Holistic Quality does not retain authority to reverse the flip for an agency once it has moved to free. Subsequent enterprise-tier shortfall does not re-impose pricing on free-cohort customers. The commitment is one-way and binding.
The trigger condition is observable and publicly audited:
Definitions:
The binding-vs-stretch distinction is structural and intentional. We do not over-promise what we cannot honestly sustain at each revenue scale. Scenario A is what becomes contractually binding at trigger; B and C are paths the advisory board can authorize as enterprise revenue continues to grow.
| Scenario | Cohort size | Sustained ARR threshold | Annual free-tier burn | Status |
|---|---|---|---|---|
| A — initial cohort | 10 agencies (mix of XS through L sizes) | $500K | ~$213K/yr | Binding trigger. Triggers the flip when met for 4 consecutive quarters. |
| B — stretch expansion | 20 agencies | ~$750K | ~$390K/yr | Stretch goal. Advisory-board-gated; not a separate binding trigger. |
| C — aggressive expansion | 40+ agencies (mostly XS/S) | ~$1.2M+ | ~$650K/yr | Stretch goal. Advisory-board-gated; not a separate binding trigger. |
Free service costs Holistic Quality real money — about $128K/year direct cost for 10 representative agencies (mix of XS through L sizes per our pricing structure), plus operator buffer + governance overhead = ~$213K/year. Enterprise revenue at $500K covers this honestly:
Cohort expansion (to 20, then 40+) is published as a path forward — not a separate binding trigger. The structure is honest about what we can sustain at each revenue scale, and the advisory board owns the authorization decision when each higher band is reached.
Regulatory, oversight, and standards bodies — federal, state/provincial, international, and qualified self-regulatory organizations — as defined by the eligibility criteria in our Tier Architecture documentation. Application plus advisory-board review confirms eligibility. Eligibility is published and non-arbitrary.
Updated quarterly. Operator-edited until automated tracking integration ships (Phase 3+). The trigger is not a black box.
To preempt misinterpretation:
Version 0.1 (pre-board-ratification of v1.0). 2026-05-27. Drafted by operator; pending advisory-board ratification of v1.0.
Substantive commitments above will not weaken between v0.1 and v1.0. Ratification adds advisory-board accountability over future revisions per the governance charter. See Advisory board — the governance body that ratifies v1.0 (live; recruitment in progress).
Questions about the precommitment, the trigger condition, or eligibility for the initial cohort — email regulator@holisticquality.io or fill out our intake form. Per Bill of Rights Article IX, any deviation between this published commitment and what Holistic Quality actually does can be published by the regulator without legal exposure.